Frequently Asked Questions

Browse our collections, add items to your cart, and proceed to checkout. You can pay via UPI, credit/debit card, net banking, or opt for cash on delivery.

You can modify or cancel your order within 24 hours of placing it by contacting our support team. After 24 hours, cancellation may attract a small processing fee.

Visit our Track Your Order page and enter your order ID (format: SF-YYYY-XXXXX) from your confirmation email.

Express delivery takes 4–6 working days for select regions. Standard delivery is 8–10 working days for metro cities. Tier 2 & 3 cities take 7–12 working days.

Yes, delivery is free on all orders above ₹15,000. For orders below this amount, a flat delivery fee of ₹499 applies.

We deliver to 500+ cities across India including all metros and most tier 2 and 3 cities. Check our Delivery Info page for full details.

We offer a 30-day hassle-free return policy. Items must be unused and in original packaging. See our Returns & Refunds page for full eligibility details.

Refunds are processed within 5–7 working days after the returned item passes quality inspection. The amount is credited back to your original payment method.

Yes, return pickup is completely free. Our team will schedule a doorstep pickup within 48 hours of your return request.

Yes, free professional installation is included with every furniture order. Our trained team assembles everything in your room of choice within 24 hours of delivery.

Yes, you can reschedule by calling us at least 12 hours before your slot. We'll arrange a new time at no additional cost.

Yes, wall mounting for shelves, mirrors, and similar items is included free of charge. However, electrical work (e.g. wiring for lights) is not covered.

We accept UPI, Visa, Mastercard, RuPay, net banking, and cash on delivery (COD).

Yes, COD is available for orders up to ₹50,000 in all serviceable locations across India.